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Frequently Asked Questions

FAQ Topics

About Store

Q How can I contact Back To Africa Imports?
Q What are your terms and conditions?

About Payment

Q How do I place an order online?
Q What types of payment terms do you offer?

About Shipping

Q How long will my order take to get to me?
Q How much will shipping cost?

About Shea Butter

Q What is the difference between yellow and white Shea Butter?

About Perfume Oils

Q Does the thickness or thinness of the oil affect the quality of the oil?
Q Why do many competitors or vendors sell oils at a much cheaper price, while your prices are higher than most?
Q What is the difference between fragrance oils, and essential oils?
Q Why does the color of the oil happen to change over time?
Q What is the shelf life of your oils?
Q I would like to add oil to my lotions, shower gels, shampoos, massage oils, etc. How much should I add to produce the aroma I’m looking for?
Q Should I add IPM (Isopropyl Myristate) to the oil?
Q How should I sell oils? What is the best way to sell them?